Frequently Asked Questions
Everything you need to know about your SpecializedRx order.
What is the standard shipping time for orders?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location but generally range from 7-14 business days.
How do I process a return or exchange?
We offer a 30-day return policy. Items must be unworn, unwashed, and have original tags attached. To start a return, please visit our online Return Portal with your order number.
Are your clothing materials sustainably sourced?
At SpecializedRx, we prioritize quality and ethics. 80% of our current collection is made from organic cotton or recycled polyester to ensure a lower environmental impact.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment payments via Afterpay.
How can I track my shipment?
Once your order ships, you will receive an email containing a tracking number and a link to the carrier's website to monitor your package's progress.
Do you offer a size guide for your garments?
Yes, a detailed size chart is available on every product page. We provide measurements in both inches and centimeters to help you find the perfect fit.